Privacy Policy

What personal information do we collect?

We collect information from you when you register on our site, place an order, subscribe to our newsletter, respond to a survey, fill out a form or by attending and exhibiting at trade shows.

When ordering or requesting information on our site, as appropriate, you may be asked to enter your: name, e-mail address, phone number, company website and/or company name. You may, however, visit our site anonymously.

What do we use your information for?

Any of the information we collect from you may be used in one of the following ways:

  • To personalize your experience
    (your information helps us to better respond to your individual needs)
  • To improve our website
    (we continually strive to improve our website offerings based on the information and feedback we receive from you)
  • To improve customer service
    (your information helps us to more effectively respond to your customer service requests and support needs)
  • To process transactions
  • To administer a contest, promotion, survey or other site feature
  • To send periodic emails

 

Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.

The email address you provide for order processing, may be used to send you information and updates pertaining to your order, in addition to receiving occasional company news, updates, related product or service information, etc.

Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.  You may also send a request to info@virtualmediagroup.net at any time to be removed from our email database.

How do we protect your information?

We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.

We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential.

Personal information is kept indefinitely or until an individual asks for its removal.  This does not pertain to payment information which is only kept long enough to complete the transaction(s).

Do we use cookies?

We do not use cookies.

Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer to outside parties anyone’s personal information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, or protect ours or others rights, property, or safety.

However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

California Online Privacy Protection Act Compliance

Because we value your privacy we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your consent.

Childrens Online Privacy Protection Act Compliance

We are in compliance with the requirements of COPPA (Childrens Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.

General Data Protection Regulation (GDPR) Compliance

We are in compliance with the requirements of General Data Protection Regulation (GDPR).  We do not use data for profiling purposes.  At any time, an individual can request the following free of charge:

  • Request to have all of your personal data completely deleted from our database.
  • Provide data electronically and in a commonly used format
  • Request rectification of data
  • Restrict processing of data

 

Our lawful basis for collecting this data is either: (a) Consent: the individual has given clear consent for you to process their personal data for a specific purpose. Or, (b) Contract: the processing is necessary for a contract you have with the individual, or because they have asked you to take specific steps before entering into a contract.

Your privacy is of the upmost importance to us.  If at any point you feel there is a problem with how your data is being handled, please let us know and we will work to resolve it as soon as possible.  You also have the right to complain to the Information Commissioner’s Office (ISO), if you deem necessary.

Your Consent

By using our site, you consent to our online privacy policy shown here.

Changes to our Privacy Policy

If we decide to change our privacy policy, we will post those changes on this page, and/or update the Privacy Policy modification date below.

This policy was last modified on 05/22/2018

Contacting Us

If there are any questions regarding this privacy policy you may contact us using the information below.

Virtual Media Group
11132 S. Towne Square, Suite 103
St. Louis, MO 63123
United States
info@virtualmediagroup.net
888.542.5060